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Romper Room and the Email Industry

This column is a bit different than my typical column. I won’t share email strategies, bulleted suggestions, or even cool examples. Instead, I’ll give some much needed and well-deserved kudos to those professionals in the email industry who keep the business alive and kicking. Hopefully it will inspire you and make you smile.

I’m going date myself with the next sentence, but don’t care. Do you remember the TV show “Romper Room” from the ’70s? The show was filled with a lot of educational content and socialization skills all communicated through a friendly, fun and socially supportive environment. My favorite part came at the end when the host picked up the “magic mirror” and told TV land whom she saw having a great time along with the cast. As a loyal advocate, I always waited with baited breath knowing she was going to see me and say my name (although sadly she never did).

(You can watch it here. Go to 6:13 to see the magic mirror section.)

Many of the TV shows of the ’70s were like that. They offered us safe and fun social settings where we could learn along with our peers, and not be afraid to make a mistake every once and awhile. Out of that culture and era, it grew a whole big batch of 30-somethings who now have important jobs and make big decisions every day.

In the hard cold world of business, where’s the “Romper Room” for grown-ups? How do we keep growing and learning along with our peers? I think the email industry very well could be the “Romper Room” of our era. As I spend more time with the communities that exist around other industries such as search, mobile, social, online, high-tech, publishing, healthcare, etc., I have yet to find a community that’s as warm and inviting as the email industry.

Over the past five years, I’ve watched this industry grow from a technically specific product-focused world into an industry of fabulous and intelligent people. Anyone who works in the email industry should be assured of one thing: You will not only learn your craft from experts, but this community will be there to support and guide you along the way. You are fortunate to be part of this experience.

People like Dylan Boyd, David Daniels, Loren McDonald, David Baker and Tamara Gielen are priceless. They tirelessly work to evangelize the successes and strengths of email.

People like Stephanie Miller, Chad White, Justin Foster, Ali Swerdlow, Mark Brownlow, Joel Book, Lauren Skena and DJ Waldow selflessly bend over backwards to help anyone who asks them for guidance, statistics or case studies, to ensure email marketing remains respected and credible.

People like David Atlas, Kay Cavender, Deirdre Baird, Lana McGilvray, Kath Pay, Des Cahill, Skip Fidura, Richard Gibson and Lisa Harmon push us to strive to reach the next level of excellence in everything we do with email.

And I would be remiss to leave out people like Matt Blumberg, Al DiGuido, Bill Nussey, Bill McCloskey and Rob Fitzgerald, who aren’t satisfied with email being considered a siloed channel and have dedicated years and years to ensuring the level of respect and reach for the industry is broadened into the realm of “digital.”

My list could go on for days. (Apologies to anyone not listed). If you haven’t yet run into at least one of these industry icons (and Email Experience Council members), seek them out and introduce yourself to them—through Facebook or LinkedIn, at a conference, or on the streets of New York, Massachusetts or California. A quick chat, email or even cup of coffee with any of these people will broaden your outlook on email, challenge your thoughts (for the better) and leave you feeling excited, invigorated and proud to be a part of this very tightly woven and supportive community.

—Jeanniey Mullen of the eec

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Welcome to the Email Experience Council's blog, a forum for the email marketing industry's leading voices. On these pages, you'll find the opinions and thought-leadership that's driving the next evolution of email.

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the voices of email

The Email Experience Council's membership includes many of the brightest and most committed email marketing experts. We're pleased to have some of them share their insights here on these pages. Our blog contributors include:

Elie Ashery is the president and CEO of Gold Lasso, and is responsible for the company’s vision and strategy execution. Before joining Gold Lasso, he co-founded Newsletters.com in 1997, selling it to The Tribune Cos. in 2000. He then worked for IncenSoft, focusing on email marketing while there. Read more.

Amy Bills is the senior manager of field marketing at lead optimization company Bulldog Solutions. She is responsible for lead generation and the go-to-market execution of Bulldog's new products and initiatives. Amy was previously the editorial team leader of Freescale Semiconductor’s internal creative agency and a senior editor at Hoover’s Online. Read more.

Nicholas Einstein is director of strategic and analytic services at Datran Media. Specializing in email and CRM strategy, he helps some of America’s top brands leverage online channels to communicate more effectively with their customers and prospects.

Lisa Harmon is a principal at Smith-Harmon, a creative services consultancy dedicated to email marketing strategy and production. She works with marketers to increase clickthrough, maximize revenue, and infuse delight into their email creative. Lisa is also the blogger behind edm.smith-harmon.com, an ongoing commentary on the best (and worst!) in email marketing creative. Read more.

Chip House is ExactTarget's VP of marketing services, leading the teams responsible for client success. He was named to BtoB Magazine’s 2005 “Who’s Who in B-To-B,” for being a vocal proponent of legitimate commercial email and an active lobbyist regarding spam and privacy issues. Read more.

Stephanie Miller is VP of strategic services for Return Path, the leading email performance company. She works with marketers to earn a higher ROI and response from their acquisition and retention email programs—developing content, contact and segmentation strategies, along with testing, measurement and production programs. Read more.

Jeanniey Mullen is the eec’s founder and the global EVP and CMO of global online publishing company Zinio. She is a thought leader and visionary in the email and digital marketing field. A columnist for ClickZ, she has published numerous papers and is a frequent speaker. Read more.

Charles Stiles is the VP of worldwide business development at Goodmail Systems. In his role, Charles is focused on helping generate a better understanding of the email environment and potential solutions for a better consumer experience. He currently serves as the chairman for the Messaging Anti-Abuse Work Group. Read more.

DJ Waldow is an account manager at Bronto Software. He works with Bronto’s largest clients to help them achieve and surpass their marketing goals. An active member of the email marketing community, DJ posts regularly on the Email Marketer’s Club, publishes a bi-weekly email marketing best practices newsletter, and films BrontoFire. Read more.

Chad White is the EEC’s director of retail insights and editor-at-large. He founded and is the author of RetailEmail.Blogspot, a blog dedicated to tracking the email marketing practices of the largest online retailers. Chad regularly writes major research reports on email marketing and is an Email Insider columnist for MediaPost. Read more.

recommended blogs

  • RetailEmail.Blogspot
  • Epsilon Insights
  • Listrak's Email Marketing Blog
  • The Agitator
  • Datran Media's Outperformance Marketing
  • Gold Lasso's The From Line
  • eROI's The Email Wars
  • Email Marketing Strategy from Silverpop CEO Bill Nussey
  • eROI's Email Days
  • Return Path
  • Bill's Blog
  • eROI's Return on Subscriber
  • Goodmail's blog
  • Chris Baggott's Email Marketing Best Practices
  • Blue Sky Factory's The Thinking Inbox
  • MindComet's Email Marketing Voodoo
  • SubscriberMail's Best Practices
  • Tamara's Email Marketing Best Practices Blog
  • The BrightWave Blog
  • Smith-Harmon EDM Review
  • MailerMailer's The Touch
  • MediaPost Email Insider blog